Christmas Campaign: Twirl into Wonderland | Redemption Terms & Conditions

• Exclusively for The Exchange TRX shoppers. Employees of the tenants in The Exchange TRX are not eligible to participate in this campaign.

• This Campaign is valid from 21 November 2025 to 4 January 2026, inclusive of both dates subject to the other terms and conditions stated herein.

• Redemption Mechanics:

Tier 1  – Exclusive Festive Blind Box

Spend a minimum of RM600 (or RM500 with UOB Credit or Debit Cards) in one (1) receipt at The Exchange TRX to be entitled to receive an Exclusive Festive Blind Box.

Tier 2  – Holiday Carousel Scented Candle

Spend a minimum of RM3,000 (or RM2,500 with UOB Credit or Debit Cards) in two (2) receipts at The Exchange TRX to be entitled to receive a Holiday Carousel Scented Candle.

Tier 3 – Rituals Festive Gift Set* & Godiva G Cube Chocolates*

Spend a minimum of RM10,500 (or RM10,000 with UOB Credit or Debit Cards) in three (3) receipts at The Exchange TRX to be entitled to receive Rituals Festive Gift Set* & Godiva G Cube Chocolates*.

• Customers must transact using UOB credit or debit cards to be eligible for the offer and card must be presented during the redemption for verification purposes.

* Only applicable for same-day purchase receipts from The Exchange TRX and The Exchange 106, excluding receipts from SEIBU, Mercato, ATMs, bank transactions, car washes, bill payments, reload cards, pushcarts, money changers, and specified outlets at The Exchange 106, which include Aeon Credit Service, Care Clinics, Myphysio, TRX Dental Centre, Urban Marketplace, and JAGS Money.

• Limited to one (1) redemption per customer per day.

• Redemptions must be made at the Redemption Counter which is located on the Ground Floor (in front of Bally) of The Exchange TRX on the same day of purchase and proven by the original receipt(s) through The Exchange TRX application (“App”).

• We reserve the right to disallow any redemption in the event, we, in our sole discretion, determine or suspect that you have breached or do not satisfy any of the terms and conditions stated herein.

•The Exchange TRX reserves the right to request for Shopper’s identification details and proof of purchase for verification purposes.

• Redemption items are subject to availability and shall be allocated on a first-come, first served basis

• The redemption items are non-refundable and cannot be exchanged for cash in part or in full.

• In the event of any dispute, our decision shall be deemed final and conclusive. No further correspondence, queries or appeals shall be entertained in any way whatsoever.

• We shall not be, in any way whatsoever, be held liable for any claims whatsoever relating to the condition and/or arising from the usage whatsoever of the redemption items (including but not limited to any personal injury, death, loss of or damage to property whatsoever).

• We reserve the right to modify and amend the Terms & Conditions or discontinue/cancel this promotion at any time without prior notice.